About us

About Clothsy

Modern essentials. Classic design. Transparent delivery.

Who We Are

Clothsy is an online store offering carefully selected clothing inspired by timeless design. We focus on everyday pieces with clean lines, quality materials, and versatile style—without unnecessary markups.

How We Operate

To provide a more efficient and accessible shopping experience, we work with trusted suppliers who handle product fulfillment directly. This means that when you place an order, your item is shipped from the supplier's warehouse straight to your delivery address.

This model helps us reduce storage and handling costs while keeping our catalog focused and prices reasonable. While shipping times may vary slightly due to international logistics, we clearly communicate delivery expectations on each product page and in your order confirmation.

We are fully transparent about this process, and always available to assist you if you have questions.

What Matters to Us

  • Simplicity: Clean, versatile clothing that fits effortlessly into your wardrobe
  • Fair Pricing: No inflated markups or unnecessary packaging
  • Transparency: Clear policies and honest product delivery structure
  • Support: Accessible customer service and straightforward return policies

Our Commitment

We do not believe in over-promising or over-selling. Instead, our goal is to offer reliable service, thoughtful design, and clear communication. We review every supplier and product we work with to ensure that what you receive meets your expectations.

Contact Us

Have questions about our process, products, or your order?

Email: info@clothsy.co.uk
Phone: +44 7380 974714
Contact Form: Contact Us
Customer Service Hours: Monday to Friday, 09:00 – 17:00 (UK Time)

Company Name: Zatronitech Limited
Company Number: 77673753
Registered Address: Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central, Hong Kong

© 2025 Clothsy. All rights reserved.

Frequently Asked Questions | Clothsy

Frequently Asked Questions

How long does delivery take?

Orders are delivered within 4–12 business days. This includes 1–3 days for processing and 3–9 days for shipping. Tracking will be provided once dispatched.

Do you ship outside the UK?

Currently, we ship only within the United Kingdom. For international requests, contact us at info@clothsy.co.uk.

How do I return an item?

You can return your item within 14 days of delivery. Contact us first at info@clothsy.co.uk with your order number and reason for return. We'll provide return instructions.

Which payment methods do you accept?

We accept American Express, Mastercard, and Visa. All payments are securely processed using SSL encryption with no additional fees.

How can I contact customer service?

You can reach us by email at info@clothsy.co.uk or by phone at +44 7380 974714, Monday to Friday from 09:00 to 17:00 (UK Time).

Do I need to pay for return shipping?

If the item is defective or incorrect, we cover return costs. For voluntary returns (e.g. changed mind), the customer is responsible for return shipping.